Flovvy

Terms of Service

Last updated: July 17, 2026

Please read carefully. These Terms of Service ("Terms") are a binding agreement between you and Foryou Srl and govern your use of the Flovvy app and website. By creating an account or using Flovvy you accept these Terms. If you do not agree, please do not use Flovvy. How we handle your personal data is described separately in our Privacy Policy.

1. Who we are and what these Terms cover

Flovvy is a personal expense-management app that lets you record income and expenses, scan receipts, organize budgets, accounts and shopping lists, and share expenses in groups. The service is provided by:

These Terms apply to the Flovvy mobile app, the website at flovvy.app and all related features (together, the "Service"). They apply alongside, and do not replace, the app store terms of Apple or Google through which you download the app and make purchases.

2. Eligibility (18+)

Flovvy is intended only for users who are 18 years of age or older, and you are asked to confirm this during onboarding. By using the Service you represent that you are at least 18 and legally able to enter into these Terms. We do not knowingly allow anyone under that age to use the Service.

3. Your account

Some features require an account. You can sign in with Google or Apple. You are responsible for keeping your device and sign-in credentials secure and for all activity under your account. You agree to provide accurate information and to keep it up to date. You may protect access to the app with a PIN or biometrics where offered, but that does not replace the security of your device and sign-in account.

You may use the app on your own devices for your personal, non-commercial use. You may not share, sell or transfer your account to anyone else.

4. Licence to use Flovvy

We grant you a personal, limited, non-exclusive, non-transferable and revocable licence to download and use the Flovvy app on devices you own or control, and to use the Service, solely for your personal use and in accordance with these Terms and the applicable app store usage rules. All rights not expressly granted are reserved.

You agree not to, and not to allow others to:

5. AI features — accuracy and no professional advice

The AI helps you; it does not decide for you. Receipt scanning, OCR, categorization, the voice assistant and other AI features use automated systems that can make mistakes — they may misread items, amounts, dates or categories. You are responsible for reviewing and correcting the data before you rely on it.

Flovvy is a tool to help you record and understand your own spending. It is not a bank, payment institution, accountant or financial, tax or legal adviser, and nothing in the Service is financial, tax, investment or legal advice. Budgets, totals, statistics and insights are provided for your convenience only and come with no guarantee of accuracy or fitness for any particular purpose. Decisions you make based on the Service are your own responsibility.

6. Subscriptions, AI credits and payments

Flovvy can be used for free for manual expense tracking. Certain features — in particular AI receipt scanning and other AI functions — consume AI credits or require a paid subscription. New users receive a one-time bonus of AI credits when they first register (see Section 8).

6.1 Billing through the app stores

All purchases (subscriptions and AI credits) are processed by the app store you use — Apple App Store or Google Play — which act as the merchant/seller of record. Payment is charged to your app store account. We do not receive or store your card or payment details. Subscription management, billing and refunds are handled through your app store account under the store's terms.

6.2 Subscriptions and auto-renewal

Paid subscriptions are billed in advance for the period shown at purchase and, unless stated otherwise, renew automatically for successive periods until cancelled. Your subscription renews at the then-current price unless you cancel at least 24 hours before the end of the current period, through your app store account settings (App Store or Google Play). Cancelling stops future renewals; it does not retroactively refund the current period. If we change subscription prices, we will give notice as required and the change will not apply to a period you have already paid for.

6.3 AI credits

AI credits are a consumable digital item used to access AI features. Credits are tied to your account, are not transferable or exchangeable for money, and — unless stated otherwise in the app at the time of purchase — do not carry a separate cash value. Purchased credits remain available while your account is active and are forfeited if your account is closed or deleted. Except where required by law or by the app store's policy, purchased credits are non-refundable once made available to you.

6.4 Gift codes and referrals

Where offered, gift codes and shared-credit codes let one user send AI credits to another. Codes may expire, be single-use and be subject to limits, and may be voided if obtained through error, fraud or abuse. They have no cash value and cannot be exchanged for money.

7. Right of withdrawal (EU/EEA consumers)

If you are a consumer in the EU/EEA, you normally have 14 days to withdraw from a distance purchase of digital content or services. However, for digital content and services supplied immediately, the law provides that you lose this right once performance has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal. By purchasing AI credits or a subscription and beginning to use the corresponding features straight away, you request immediate performance and acknowledge that you lose the right of withdrawal to the extent the service has been performed (for example, once credits have been used). Because purchases are made through the app store, any withdrawal, cancellation or refund request is submitted to and handled by Apple or Google under their applicable policies. This does not affect any mandatory statutory rights you have as a consumer.

8. Welcome credits and anti-abuse

New users receive a one-time bonus of AI credits on first registration. This bonus is intended to be granted once per person. To prevent the same person repeatedly claiming it by deleting and recreating an account, we apply an anti-abuse measure described in our Privacy Policy (a short-lived, one-way hash of the email, kept for up to 30 days). Attempting to obtain the welcome bonus more than once, or otherwise abusing credits, gift codes or promotions, is not permitted and may result in credits being reversed and access being limited or suspended.

9. Shared groups and your content

Flovvy lets you create or join groups to record and split shared expenses. "Your content" means the data you add to the Service — expenses, income, notes, receipts, categories, shopping lists, group entries and similar. As between you and us, your content remains yours.

You grant us a limited licence to host, store, copy, process and transmit your content solely to operate and provide the Service to you (including syncing across your devices, running the AI features you enable and sharing group data with the members of your groups). This licence ends when the content is deleted, except for copies retained for a limited time for backup, or where retention is required by law, as described in the Privacy Policy.

You are responsible for the content you add and for having the right to add it. When you share expenses in a group, other members of that group can see the shared entries you contribute, including any receipt details you add to shared expenses. Do not upload other people's personal data, or content that infringes third-party rights, without a proper legal basis. If you leave or delete your account, your entries in shared groups may remain available to the other members in anonymized form, as described in the Privacy Policy.

10. Acceptable use

When using Flovvy you agree not to:

11. Intellectual property

The Flovvy app, website, design, logos, trademarks and all related software and content (excluding your content) are owned by Foryou Srl or its licensors and are protected by intellectual-property laws. These Terms do not transfer any of those rights to you beyond the limited licence in Section 4. You may not use our name or logos without our prior written permission.

12. Privacy and data protection

We process your personal data as described in our Privacy Policy, which forms an integral part of these Terms. It explains, among other things, how receipt scanning and AI processing work, the explicit consent required for information that may reveal health, how long we keep data, and how to exercise your rights and delete your account.

13. Third-party services

The Service relies on third parties, including the Apple App Store and Google Play, "Sign in with Google / Apple", and infrastructure and processing providers listed in the Privacy Policy. Your use of those services is also subject to their own terms, and we are not responsible for third-party services we do not control.

14. Availability, changes and beta features

We work to keep Flovvy available and reliable, but the Service is provided on an "as available" basis and may be interrupted for maintenance, updates or reasons beyond our control. We may add, change, suspend or remove features, and some features may be offered as previews or "beta" and may change or be withdrawn. Where a change significantly and negatively affects a paid feature, we will act in accordance with your mandatory consumer rights.

15. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that AI outputs will be accurate or complete, or that data will never be lost. You are responsible for keeping your own records and for verifying important figures. Nothing in this section excludes or limits any warranty or right that cannot be excluded or limited under applicable law, including the mandatory statutory rights of consumers.

16. Limitation of liability

To the extent permitted by law, Foryou Srl is not liable for indirect or consequential losses, loss of profits, loss of data, or damages arising from your reliance on AI outputs, budgets or statistics, from your failure to keep backups, or from third-party services outside our control. Where our liability cannot be excluded, it is limited to the amount you paid us (if any) for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits or excludes our liability where it cannot be limited or excluded under applicable law — for example, for death or personal injury caused by our negligence, for fraud, for gross negligence or wilful misconduct, or for your non-waivable rights as a consumer. If you are a consumer, you keep all the mandatory protections of the law of your country of residence.

17. Suspension and termination

You can stop using Flovvy at any time and can delete your account and associated data directly in the app (Profile → Privacy & data → Delete account) or as described on the Delete account page. Cancelling a subscription is done through your app store account.

We may suspend or terminate your access if you materially breach these Terms (for example, by abusing credits or promotions, using the Service unlawfully, or compromising security), or if required by law. Where reasonable and lawful, we will give notice and an opportunity to remedy. On termination, the licence in Section 4 ends; provisions that by their nature should survive (such as intellectual property, disclaimers, limitation of liability and governing law) continue to apply.

18. Changes to these Terms

We may update these Terms from time to time. If we make significant changes, we will provide notice through the app or this website and update the date at the top. Changes take effect when posted, or on the later date we indicate; for changes that require it, we will ask for your agreement. If you do not accept the updated Terms, you should stop using the Service and may delete your account.

19. Governing law and dispute resolution

These Terms are governed by Italian law. If you are a consumer, you also benefit from any mandatory provisions of the law of your country of residence, and any dispute may be brought before the courts of your place of residence, as provided by applicable consumer law; nothing here deprives you of that protection. For non-consumers, the courts of Treviso, Italy have exclusive jurisdiction.

We would always prefer to resolve any issue directly — please contact us first at support@flovvy.app. Consumers may also be entitled to use an alternative dispute resolution (ADR) body. (The European Commission's online dispute resolution "ODR" platform was discontinued on 20 July 2025 and is no longer available.)

20. Apple App Store — additional terms

If you download Flovvy from the Apple App Store, the following also applies and, in case of conflict, prevails over this Section only:

21. Google Play

If you download Flovvy from Google Play, your use is also subject to the Google Play Terms of Service, and purchases are handled by Google as described in Section 6.

22. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If any provision is found invalid, the rest remains in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor, without reducing your rights. If these Terms are provided in more than one language, the English version prevails unless local law requires otherwise.

23. Contact

Questions about these Terms? Write to support@flovvy.app.