This page explains how to delete your Flovvy account and all associated personal data.
You can permanently delete your account from within the app in a few taps:
The deletion is immediate and removes your account and associated data from our servers.
If you can no longer access the app, email us at:
Requests are processed within 30 days. We may contact you to verify your identity first.
| Data | Handling |
|---|---|
| Account & profile (name, email, avatar) | Permanently deleted |
| Expenses, receipts, categories and budgets | Permanently deleted |
| Groups and shared expenses you created | Deleted / disassociated from your profile |
| Purchases, subscriptions and AI credits | Permanently deleted |
| App settings and preferences | Permanently deleted |
In shared groups, your entries are disassociated from your identity so they remain available to the other participants, in pseudonymized form.
Some information may be kept only for the period required by law (e.g. tax/accounting obligations) or to prevent abuse, stored securely and deleted once those legal terms expire. To prevent repeated misuse of welcome credits, a one-way hash of your email (never the email itself) may be retained for up to 30 days and is then deleted automatically.